Terms & Conditions
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Eagle Furniture – Terms & Conditions
Welcome to Eagle Furniture!
We’re committed to making your shopping experience smooth, secure, and satisfying. By accessing and using this website, you agree to the following terms and conditions. Please review them carefully.
1. Website Use Agreement
By using our website, you accept these terms unconditionally. Even if you bypass this Agreement, continued use of the site binds you to these terms.
Eagle Furniture reserves the right to update or modify these Terms & Conditions at any time without notice. We recommend reviewing them periodically.
2. Use of Website Content
This website and its contents are for personal, non-commercial use only.
You may download or copy content for personal use, but you may not:
• Sell, publish, reproduce, or redistribute any content
• Use the website or its content for commercial purposes
• Modify or create derivative works from any materials
All content is the property of Eagle Furniture and may only be used as a shopping resource.
3. Product Availability & Orders
Eagle Furniture reserves the right to:
• Limit quantities, cancel orders, or terminate accounts at our discretion
• Cancel any order if customer conduct violates applicable laws or policies
All product sizes are approximate. Availability and pricing are not guaranteed and may vary.
4. Pricing & Errors
While we strive for accuracy, occasional pricing errors, omissions, or inaccuracies may occur.
• Eagle Furniture reserves the right not to honor pricing errors.
• If your order contains a pricing error, it may be cancelled, and any payments will be refunded.
• If you find an error after receiving your order, your sole recourse is to return it per our return policy.
Final pricing, including applicable taxes, delivery fees, or environmental fees, is shown at checkout.
5. Website Orders – Special Orders
All website orders are considered special orders and are non-refundable.
These items are ordered specifically for you and cannot be cancelled or returned once the order is placed.
6. Cancellations & Returns
Non-returnable items include:
• Mattresses & box springs
• Custom-made or special order items
• The Decimus Smart Table Collection
• Assembled or modified products
• Items not returned in original packaging
Please refer to our Return Policy for more details.
7. Warranties
Many products include a manufacturer’s warranty. For product-specific warranty details:
• Check the product page or contact Customer Care
• Review warranty tags included with the item
Warranties are void if:
• The product is damaged due to misuse, negligence, or unauthorized repair
• Used for commercial purposes or sold “as-is”
• Fabrics are worn, faded, or damaged due to improper cleaning
8. Delivery
We work with trusted delivery partners who meet our high standards. Depending on your order, deliveries may arrive in multiple shipments.
Important:
• All damages or missing pieces must be reported within 24 hours of delivery
• Contact our Customer Care team with photos and a detailed description
For full details, visit our Delivery & Setup page.
9. Payment Methods
All online orders must be paid in full at the time of checkout.
We accept Visa, MasterCard, and American Express.
10. Privacy Policy
Please read our Privacy Policy for information on how we collect, use, and protect your data.
11. Environmental & Recycling Fees
Environmental handling fees may apply to certain electronics, depending on your province or territory.
These fees:
• Are set by local law
• Appear at checkout
• Must be paid in full and cannot be discounted
Visit your provincial government website for more info on applicable recycling programs.
Need Help?
Customer Care Team
Phone: 613-263-3210
Email: eagle_furniture@hotmail.com